Organizational success is determined by the goals, strategic objective and the organizational culture (Gordon and Gordon). On the other hand, the culture of the firm is influenced by the behavior of the personnel and actions of the management relating to issues in the firm. The study and scrutiny of behavior in an organization is what constitutes organizational behavior. An analysis of the internal and external behavior models of the firm is what defines organizational behavior. There are three levels of organizational behavior are the individual level that analyzes the attitudes, values, perceptions, beliefs, personal differences and motivation factors of individuals within the firm. It is a good managerial practice to understand the personnel at a personal level to influence effective decision-making and management practices. Once the personal level is established and understood, the next level is the team level. Here, effective management practices dictate that enhancing the team performance can be done through conflict resolution, effective leadership, understanding group dynamics and enhancing communication (Gordon and Gordon). Lastly, the third level of organizational behavior is the organizational level that focuses on the cultural changes and structure of the firm. The policies governing the firm are vital to effective managerial communication and control.
It is evident that effective management is composed of a communication strategy other than a networking approach. Therefore, it is important for managers to perfect interpersonal and technical skills in an effort of perfecting the management function. Employees are the basic factor of production in an organization. As such, engaging them in the management process reduces the task and ensures that their needs are streamlined with organizational objectives (Middleton). Interpersonal role of the management entails understanding the needs of its personnel and responding to this needs effectively. Information distribution is essential in supporting the communication function of the firm. Once the information has been properly disseminated, decision making is effected within all the levels of the firm. When these functions are inculcated in the routine of the firm, they constitute the organizational behavior. Therefore, it can be seen that organizational behavior is effected through communication.
Gordon, Judith R, and Judith R Gordon. Organizational Behavior. 1st ed. Upper Saddle River, N.J.: Prentice Hall, 2002. Print.
Middleton, John. Organizational Behavior. 1st ed. Oxford, U.K.: Capstone Pub., 2002. Print.